I remember the first time we landed in Japan. We were exhausted from a 13-hour flight, and it was just a few months after Japan reopened to travelers post-COVID. We had all of our paperwork printed (just in case). I kept double and triple-checking that everything was ready as we deboarded the plane. Looking back, it all feels like a blur. It was overwhelming, but that’s why we’re here to help!
If you’re flying from the U.S., you’ll likely land in the afternoon. You’re going to be tired, and the only thing you’ll want is to crawl into bed and rest up for the adventures ahead. Here’s everything you need to know to make the journey from the plane to your hotel as smooth as possible.
1. Before You Take Off (Prep Tips for a Smoother Arrival)
Things to Prepare Before Leaving the U.S.:
- Download Key Apps:
- Google Maps
- Google Translate (download the offline version)
- Suica/Pasmo app (for digital transit cards)
- Google Maps
- Get Connected:
How you stay connected depends on your devices and needs.
- eSIM: Great if you’re only using a phone or tablet. Easy to install and manage.
- Pocket Wi-Fi: Best for multiple devices or heavier usage during the day. It acts as a mobile hotspot. We used this on our first trip and found it handy for editing photos on the go. However, in hindsight, I’d rather just hotspot from my phone. If you go this route, pre-order it online and pick it up at the airport.
- eSIM: Great if you’re only using a phone or tablet. Easy to install and manage.
- Currency:
Many guides suggest bringing ¥10,000–¥20,000 in cash, but we’ve found it’s not essential for the first day. Most public transportation and convenience stores accept credit cards and many support Apple Pay. ATMs at convenience stores also offer quick withdrawals with minimal fees. - Hotel Details:
Save your hotel name and address in both English and Japanese. If you’re concerned about data or signal upon arrival, screenshot directions or download offline maps. - Visit Japan Web:
This is probably the most important item on the list. Visit Visit Japan Web https://www.vjw.digital.go.jp/ to pre-register with immigration and customs about two months before your trip. Once approved, you’ll receive a QR code that will drastically speed up the process. Screenshot it in case you don’t have a signal when you land. - Pack Smart:
Keep essentials easily accessible in your carry-on: passport, water, snacks, power bank, a change of clothes, and any medications. Don’t stress about toiletries. In the case your checked luggage is lost, most hotels provide basics like toothbrushes, toothpaste, razors, etc and anything else you will easily be able to find in convenience stores. - Do Your Research:
Familiarize yourself with Japanese customs and your travel itinerary in advance. Understanding etiquette and how things work will make your experience smoother.
2. Arrival: Immigration and Customs
Here’s what to expect once you land:
- Deplaning:
Once your plane lands, it may take 15-20 minutes to taxi and open the doors. Follow the signs to immigration and customs. Japanese airports are extremely organized and have English signage throughout, so don’t worry about getting lost. - Immigration:
Have your passport and Visit Japan Web QR code ready. The immigration officer will scan your QR code and passport, then take a fingerprint scan and facial photo. - Customs:
After collecting your checked luggage, look for the signs marked for QR code entry. At the customs kiosk, scan your passport and QR code. The machine will verify your information and open the gate. Staff are available to help if needed. - After Customs:
If you’re traveling with others, don’t wait directly outside the customs gates. Head to the main area. Officers may ask you to move along otherwise. - Next Step:
Follow the signs for trains, buses, or whatever mode of transportation you plan to use to reach your hotel.
3. Pick Up an IC Card (Suica/Pasmo)
Copyright © East Japan Railway Company
IC cards are essential for navigating public transportation and much more.
- What Is an IC Card?
These prepaid cards work like a debit card for trains and buses. They also work at vending machines, convenience stores, and even some restaurants. - Where to Get One:
If you’re at Narita, look for the Welcome Suica machines near the Narita Express ticket area. These are physical IC cards designed for travelers and can make a great souvenir. You can also find IC cards at Japan Rail (JR) counters, some convenience stores, and vending machines. - Mobile Version:
We highly recommend adding a Suica card to your Apple Wallet (if you’re an iPhone user). It’s incredibly convenient, you don’t have to dig for a card every time you enter or exit a station. - Reloading:
- Physical cards: Use station kiosks with English options. Insert your card, follow the on-screen prompts, and top up.
- Mobile cards: Recharge directly through your phone using a connected payment method.
- Physical cards: Use station kiosks with English options. Insert your card, follow the on-screen prompts, and top up.
4. Getting From the Airport to Tokyo (or Your First City)
From Narita International Airport (NRT)
A. Narita Express (N’EX)
- Travel Time: ~60–90 minutes
- Cost: ¥4,000–¥5,000 ($45 USD)
- Stops: Tokyo Station, Shinjuku, Shinagawa, and others
- Reserved seating
- Why choose it:
N’EX is ideal for first-time travelers who want a direct, comfortable ride into central Tokyo without worrying about transfers. It’s especially great if your hotel is near a major station like Tokyo, Shinjuku, or Shinagawa. While it’s a bit more expensive, it’s a stress-free and scenic way to ease into the country especially after a long flight. The train also has overhead luggage racks and dedicated luggage storage.
B. Keisei Skyliner
- Travel Time: ~45 minutes
- Cost: ¥2,500 ($25 USD)
- Stops: Ueno, Nippori
- Why choose it:
This is the fastest option into the northeastern side of Tokyo (Ueno or Nippori). It’s perfect if you’re staying in areas like Ueno, Asakusa, or Akihabara. It’s also a great choice if you’re more budget-conscious but still want speed and reserved seating. Bonus: easy connection to the JR Yamanote Line from Nippori Station.
C. Limousine Bus
- Travel Time: ~90 minutes (varies by traffic)
- Cost: ¥1,800 ($12 USD)
- Why choose it:
A good option if you’re traveling with lots of luggage, mobility issues, or if your hotel is one of the many that has direct drop-off service. It’s not the fastest, but it’s simple and convenient—especially if you’re feeling tired and don’t want to deal with train stations or transfers.
D. Taxi
- Travel Time: ~90 minutes (depending on traffic)
- Cost: ¥25,000+ ($170 USD)
- Why choose it:
Taxis are not generally recommended from Narita due to the high cost. However, if you’re arriving very late at night, have multiple people to split the fare, or need door-to-door service and money isn’t an issue, this could be an option. Keep in mind, some taxis may not accept credit cards have cash just in case.
E. Private Transfers / Ride Apps
- Travel Time: ~60–90 minutes
- Cost: Varies (often ¥10,000–¥20,000)
- Why choose it:
These can be a great alternative to taxis if you want the comfort of a private ride with a lower price tag. Ideal for families, groups, or anyone who wants to pre-book a pickup and not worry about anything upon arrival. You can arrange these through services like Klook, GetYourGuide, or your hotel.
From Haneda Airport (HND)
A. Tokyo Monorail
- Travel Time: ~15–20 minutes to Hamamatsucho Station
- Cost: ¥500 ($5 USD)
- Why choose it:
This is a fast, scenic, and affordable way into the city. From Hamamatsucho, you can transfer easily to JR lines like the Yamanote Line. It’s ideal if you’re heading to central Tokyo (e.g., Shibuya, Shinjuku, or Tokyo Station) and want a smooth connection.
B. Keikyu Line
- Travel Time: ~15 minutes to Shinagawa Station
- Cost: ¥300–¥400 ($3–$4 USD)
- Why choose it:
The Keikyu Line is the cheapest way into the city from Haneda. It’s great for budget travelers or those staying in Shinagawa or looking to transfer to the Shinkansen. It’s a regular commuter train, so there’s no reserved seating, but it runs frequently and efficiently.
C. Limousine Bus, Taxi, or Private Transfer
- Travel Time: 30–60 minutes (depending on traffic)
- Cost:
- Limousine Bus: ¥1,000–¥1,500 ($10–$12 USD)
- Taxi: ¥6,000–¥10,000 ($40–$70 USD)
- Private transfer: Varies
- Limousine Bus: ¥1,000–¥1,500 ($10–$12 USD)
- Why choose it:
These are great options if you’re tired, have a lot of luggage, or are staying somewhere without good train access. Taxis are much more affordable from Haneda than from Narita, making them a reasonable choice especially at night or if you’re traveling with a group. Limousine buses are also good for travelers whose hotel is on the drop-off list.
5. Navigating to Your Hotel
Once you reach the city, here’s how to find your final destination:
- Google Maps is your friend:
It’s highly accurate in Japan. It will tell you which platform to go to, what time the train leaves, and even which station exit to use (often labeled as Exit A3, etc.). Trains are rarely late, so plan accordingly. - Train Transfers:
Give yourself extra time at large, complex stations (like Shinjuku). They can feel like mazes, especially when you’re jet-lagged. - Using a Taxi from a Station:
We’ve never needed to take a taxi, thanks to Japan’s excellent public transportation. Most hotels are near a station, especially along the Yamanote Line. If you do need a taxi, show the driver your hotel name and address in Japanese, they’ll get you there. - Luggage Help:
If you arrive early or have heavy bags, use a coin locker at the station or ship your luggage with Yamato Transport (Takuhaibin) to your hotel.
6. Bonus Tips for Arrival Day
- Where to Eat (Without Going Far):
After checking in, you’ll likely be hungry. Luckily, Japan’s convenience stores (Konbini) offer surprisingly good meals: bento boxes, onigiri (rice balls), and more. Look for Lawson, 7-Eleven, or FamilyMart. Your nearest station may also have restaurants. Just follow your nose. - Stay Awake Until At Least 8 PM:
Yes, you may wake up at 5 AM the next day, but staying up until evening helps reset your internal clock and combat jet lag more quickly.
Final Thoughts
The first few hours in a new country are always overwhelming. But I can assure you that Japan’s infrastructure is incredibly tourist friendly. With a bit of preparation you can have a smooth arrival and avoid most of the stress. Welcome to your new adventure!
また後で!
Katlyn

